1. INFORMATION WE COLLECT
We may collect the following personal information when you submit a form, contact us, or interact with our services
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Name
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Email Address
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Phone Number
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Property Address or Postal Code
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Information about your home, heating/ cooling needs, and project details
We may also collect technical information automatically, such as IP address, browser type, and pages visited on our website
2. HOW WE USE YOUR INFOMRATION
We use your information to:
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Respond to your inquiries and provide the information you request
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Undersatnd your needs and recommend solutions that may be a good fit for your home
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Communicate with you about your inquiry including follow-up and customer support
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Improve our services, website, and marketing
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Comply with legal obligations
3. HOW WE PROTECT YOUR INFORMATION
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, disclosure, or loss. Information is stored securely and accessed only by authorized personnel who need it to perform their job functions.
4. INFORMATION DISCLOSURE
Your information helps us better understand your needs and will be kept confidential throughout the consultation process.
We do not sell or rent your personal information. We will only share your information with third parties in the following circumstances:
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With your consent
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When required to fulfill your project needs, including sharing with an installer or contractor after a contract has been signed
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When required by law or to protect our legal rights
5. INFORMATION RETENTION
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
6. YOUR RIGHTS
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your information
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Withdraw your consent at any time
To make a request, please contact us using the information below.
7. CONTACT US
If you have any questions about this Privacy Policy or our practice, please contact us:
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Email: info@nexusepi.com
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Phone: (204) 325-5356
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Website: nexusenergyproducts.com
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Address: 25079 PTH 3, Stanley, Manitoba
