FAQ

Frequently Asked Questions

Get your questions answered.

General Questions

We specialize in Ground Source Geothermal systems.

We provide services in Manitoba, Saskatchewan, Alberta, and British Columbia with Enertech. All other products can be sold Canada-wide.

Customers can schedule a free consultation by calling our office or filling out our consultation form here.

Nexus Energy Products is the largest independent wholesaler in Canada. We focus solely on distribution, aiming to serve our customers by creating long-lasting, efficient systems.

Currently, we do not offer financing options, but it is something we are considering for the future. We are exploring models like those used in the USA, where companies cover the upfront cost of the ground loop (the largest expense) and offer financing to the customer. This could be a great opportunity for us to provide more flexible payment options.

Click here to visit our dealer page for more information on how to become a dealer.

Product-Specific Questions

Ground source heat pumps offer 50% more savings than air source heat pumps but come with a larger upfront cost. Air source heat pumps are about 50-75% more efficient than traditional electric systems.

We can help determine the best solution through the design process and your budget considerations. Schedule a free consultation.

Yes, our heat pumps can be integrated with existing HVAC systems. Proper load sizing is necessary, and grants can be applied through your installer.

The most important maintenance task is keeping the filter clean. We could potentially set up a subscription for priority service when the system goes down, with a royalty from the customer. If there's a major issue, we can connect you with the closest dealer.

Each product has different warranty terms, and additional warranties can be purchased. Enertech offers a 10-year warranty on parts, compressors, and labor. Air source heat pumps have a 5-year warranty, which extends to 10 years when registered.

Dealer & Wholesale Questions

We offer training, certification, and system design support to our dealers.

There are no requirements to become a dealer with us. However, certification is needed for companies that want to apply for grants, and we can provide that certification.

We do not have a minimum order requirement. However, your total purchases over the year will determine the multiplier bracket you fall into.

We primarily source our products from reputable companies with whom we have built good relationships over the years. If a company does not stand behind their product, we stand behind our dealers.

speak to our experts

learn how we can help your next project.

newsletter

Subscribe to our Newsletter

Receive our best deals in your inbox, and be the first to hear of new innovative product announcements.

Request a Quote

Please fill out this form and a sales representative will be in touch with you.

Contact Us

Please fill out this form and we will be in touch with you as soon as possible.